You can reach our customer support team by visiting our Contact Us page or by sending an email directly to info@dasfirin.co.uk. You can also call us at +447537127219.

We ship exclusively to the United Kingdom. We do not offer international shipping at this time.

Shipping is FREE on all orders within the United Kingdom. There are no hidden fees or restocking fees.

We aim to get your fashion items to you as quickly as possible. Here is our delivery timeline:

• Order Cutoff Time: 5:00 PM (London Time).
• Order Handling Time: 1–2 business days (Monday to Friday).
• Transit Time: 4–7 business days (Monday to Friday).
• Estimated Total Delivery Time: 5–9 business days.

For more details, please read our full Shipping Policy.

Your security is our highest priority. All transactions on our website are encrypted using advanced SSL technology to ensure your privacy and security. We comply with all industry security standards and never store your full payment details.

We accept a variety of secure payment methods, including PayPal, Visa, MasterCard, American Express, and Maestro. We also support Apple Pay, Google Pay, and Shop Pay for a faster checkout experience.

You can review our Terms of Service, Privacy Policy, and Payment Methods by clicking the respective links in our website footer.

While most orders arrive on time, occasional carrier delays can occur. You can check your status via our Track My Order page. If you have not received your package within 3 days of the expected delivery date, please contact us immediately at info@dasfirin.co.uk.

We offer a 30-day "no questions asked" return policy. You have 30 days from the date of delivery to initiate a return. For more information, please see our Return and Refund Policy.